I’m a dedicated Medical Virtual Assistant with nearly 4 years of experience supporting a US-based OBGYN, Pediatric practice, and Rehabilitation Center. I specialize in handling prior authorizations for rehabilitations and medications; patient communications, managing EHR/EMR systems, scheduling, and insurance verification—all while ensuring HIPAA compliance.
Here’s what I bring to the table:
- Friendly and professional patient support via phone, email, chat, and SMS
- Efficient appointment scheduling, confirmations, and cancellations
- Experience with insurance checks(Medicaid Managed, Commercial, and Medicare) and prior authorizations
- Skilled in collecting copays and sending reminders
- Organized, proactive, and quick to learn new tools and systems
I’m passionate about helping healthcare teams run smoothly and making patients feel cared for. I’m now looking for new opportunities where I can grow and make a difference.
