Medical Virtual Assistant & Administrative Support Professional with 3+ years of direct US healthcare experience, managing patient scheduling, insurance verification, prior authorization, and HIPAA-compliant EMR documentation across telehealth and in-clinic settings.
I'm proficient in both AdvancedMD and Headway, a rare combination that gives me an edge in supporting mental health and telehealth practices. My background spans end-to-end patient coordination: reducing no-show rates through proactive outreach, verifying insurance eligibility before appointments to prevent claim denials, processing claims with CPT code accuracy, and keeping patient records consistently audit-ready.
Beyond clinical admin, I bring strong general administrative support skills, calendar and email management, data entry, document preparation, workflow organization, and cross-functional coordination, making me equally effective in non-clinical business environments. Paired with a data-driven mindset from healthcare digital marketing, I bring documentation, reporting, and process optimization skills that translate across industries.
I also adapt quickly to new tools, systems, and workflows, whether it's a new EHR, CRM, or project management platform, I get up to speed fast and integrate smoothly into existing processes with minimal hand-holding.
I operate with discretion, reliability, and the organizational precision that both US healthcare practices and remote business operations depend on.
Open to remote roles as a Medical VA or Administrative Assistant supporting US-based clients. HIPAA certified. Let's connect.
