I am an experienced Executive Assistant and Administrative Support professional with a strong background in client communication, workflow coordination, and daily operations support.
I currently work as an Executive Assistant for a solar solutions company, where I manage calendars, schedule client appointments, conduct follow-ups, prepare worksheets and cost estimates, and maintain a centralized Excel-based task tracking system. I ensure the executive stays organized, informed, and on schedule while projects and sales processes move forward without delays.
Previously, I worked as a Customer Support Representative for a flower shop company. I handled inbound and outbound calls, processed order changes, refunds, cancellations, invoices, and updated CRM records. I tracked daily call metrics and maintained accurate documentation using Google Sheets and Asana.
I also have experience in marketing support, where I managed social media platforms, tracked performance reports, coordinated meetings, documented action items, and handled supplier documentation and invoices.
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