I am a Remote Operations Specialist with 13+ years of combined experience in executive support, customer service, digital marketing, and remote operations, including over 4 years specializing in Google Ads and Google Local Services Ads (LSA) for U.S. law firms.
I help law firms and service-based businesses generate qualified leads, improve their online visibility, streamline daily operations, and deliver exceptional client experiences. My background combines legal administrative support, digital marketing, project coordination, and customer success, allowing me to support both the operational and growth side of a business.
Legal Virtual Assistant Experience
I have experience supporting U.S. legal practices by assisting with administrative and marketing operations, including:
Google Local Services Ads (Google Verified) management
Google Business Profile optimization
Lead intake coordination and tracking
Call tracking and reporting
CRM management
Client communication and follow-up
Calendar and administrative support
Document organization
Review management and reputation monitoring
Performance reporting and campaign analysis
I understand the importance of responsiveness, professionalism, confidentiality, and delivering an outstanding client experience—especially in competitive practice areas such as personal injury, family law, and intellectual property.
Google Ads & Digital Marketing
For more than four years, I have managed Google Search and Google Local Services Ads campaigns for businesses across the United States through a U.S.-based digital marketing agency.
My responsibilities include:
Google Search Campaign Management
Google Local Services Ads (LSA)
Google Business Profile Optimization
Google Analytics
Keyword Research
Local SEO
Campaign Optimization
Budget Management
Lead Quality Analysis
Call Tracking
Conversion Tracking
Reputation Management
Performance Reporting
I have managed advertising budgets ranging from $15,000–$20,000 per month, continuously optimizing campaigns to maximize ROI while improving lead quality and conversion performance.
Digital Marketing Tools
Google Ads
Google Local Services Ads
Google Analytics
Google Business Profile
CallRail
HubSpot
GoHighLevel (GHL)
Google Sheets
WordPress
Canva
Hootsuite
SendOutCards
Visla
Customer Support & Operations
I also bring extensive experience in customer support and remote operations, handling high-volume client communications while maintaining exceptional service standards.
Platforms & Systems
Shopify
Recharge
ShipStation
Help Scout
Gorgias
Intercom
Zendesk
CRM Systems
Softphone
Avaya
Project & Administrative Support
Executive Assistance
Project Coordination
Team Collaboration
Calendar Management
Process Documentation
Data Entry
Data Analysis
Reporting
Microsoft Excel
Microsoft Word
Microsoft Outlook
PowerPoint
Google Workspace
Basecamp
Trello
Notion
Slack
Zoom
Google Meet
Why Work With Me
I am proactive, organized, analytical, and detail-oriented. Whether supporting legal operations, managing Google Ads campaigns, or coordinating administrative workflows, I take ownership of my work and focus on delivering measurable results.
I pride myself on being dependable, responsive, and committed to continuous improvement. My goal is to help businesses operate more efficiently, generate more qualified leads, and provide outstanding service to their clients.
Verified
