Hello! :) I am a previous claims analyst and a logistics support in a leading e-commerce platform in the Philippines worked for almost 4years.
Being claims analyst is quite challenging, as I have to investigate the journey of the package from its origin to delivery to resolve claims and issues. Download datas from ‘Claims Management Module’ to check the aging parcels, the lost and damaged-tagged by 3PLs.
I completed a 2-year vocational course in Business Management and Information Technology. I am skilled in utilizing Microsoft Office, Google Workspace and Zendesk to drive productivity and efficiency.
As a detail-oriented and analytical individual, I have a strong interest in learning new data analysis techniques and problem-solving methods. As a Claims Analyst, I enjoy working with detailed data and finding solutions to complex issues.
During my days in my previous Company, I am passionate about working closely with clients to deliver timely and effective solutions.