Senior Operations professional with 9 years of Customer Service experience and over 4 years of Logistics and Administrative expertise, supporting global clients. Proven track record in building customer service operations from the ground up, managing 10+ teams, and overseeing end-to-end logistics and fulfillment workflows for e-commerce and wholesale businesses.
Highly detail-oriented, dependable, and process-driven, with strong communication skills and the ability to manage complex operations across multiple systems, partners, and time zones.
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