I’m Chen — a Strategic Operations Partner with 18+ years of experience in sales operations, supply chain, and process improvement across Industrial, Pharmaceutical, FMCG, E-Commerce Industries.
I help business owners and leadership teams turn complex, inefficient, and disconnected operations into structured, data-driven systems that support better decisions, stronger margins, and sustainable growth.
Throughout my career, I’ve worked across the full commercial lifecycle—from pricing strategy and cost modeling to supplier negotiation, demand planning, and key account support. I’ve also led cross-functional coordination between sales, operations, logistics, and finance to ensure execution aligns with business goals.
As a Lean Six Sigma Black Belt, I specialize in identifying operational gaps, improving workflows, and building systems that reduce waste, improve efficiency, and increase profitability. My work is grounded in data—using KPI tracking, performance analysis, and structured problem-solving to support leadership decisions.
I don’t just support operations—I help optimize them.
Verified
