Hello!
My name is Marj, and I am a reliable and hardworking Christian professional with 10 years of experience in the BPO industry, specializing in collections, customer service, phone support, and administrative tasks. I have handled both inbound and outbound calls for B2C accounts and also have exposure to B2B collections and accounts receivable processes.
I am experienced in communicating with customers professionally, resolving account concerns, negotiating payment arrangements, and maintaining positive client relationships. Aside from collections, I can also assist with administrative support, email handling, scheduling, data entry, and customer service tasks.
I am detail-oriented, organized, highly trainable, and eager to learn new tools and systems. I work well independently and always make sure tasks are completed accurately and on time.
Here are the services I can provide:
Debt Collection (B2C/B2B)
Accounts Receivable Support
Customer Service & Customer Support
Inbound & Outbound Calls<8efe80624d780eba0c6493ec45140364>Email & Phone Support
Appointment Scheduling
Administrative Assistance
Data Entry & Documentation
Invoicing & Payment Follow-ups
Cold Calling & Telemarketing
Microsoft Excel & Basic Reporting
Key Competencies:
• Accounts Receivable (AR) Management; Debt Collections; Payment Posting; Account Reconciliation; Invoice Processing; Credit and Collections; Negotiation; Aging Reports; Dispute Resolution; Customer Account Management; Cash Applications
I am currently looking for long-term opportunities where I can contribute my experience, strong communication skills, and dedication to helping businesses grow.
I would love the opportunity to work with you and become a valuable part of your team.
Matthew 6:33
“But seek ye first the kingdom of God, and his righteousness; and all these things shall be added unto you.”
