I am optimistic, goal-driven and hardworking individual with more than 10 years of experience in the call center -----------livering high quality of customer experience as a phone, email and chat support. I have also been promoted a Coach/Quality Analyst which I believe will help me as a part of any business. I have excellent background using Zendesk, JIRA, Salesforce, Microsoft office/Google Suite and I am also willing to learn and use new tools to help the job get done efficiently.
Proficient in English, both written and -----------tering for both US and UK based centers in the past, I believe I will be able to bring something on the table that will help any business. A great team player as well as a -----------eply motivated and I love to inspire other people.
I love talking to new people and knowing different cultures. My main interests are music, books, films and art.
Hoping and looking forward to be part of the team!
