Hi! I?m Kim, a beginner Virtual Assistant with 7 years of BPO experience in customer service and data services. I?ve worked as a Data Service Specialist and Customer Service Representative, handling client inquiries, managing multiple accounts, and ensuring accurate data entry, validation, and documentation while following strict SOPs and compliance standards.
My background includes customer communication via email and phone, issue resolution, and maintaining organized records. I?m detail-oriented, reliable, and comfortable using tools such as Microsoft Outlook, Excel, Slack, and AWS.
I?m a fast learner, easy to train, and committed to providing quality support while continuing to grow as a Virtual Assistant.
