I have years of experience in the BPO industry as a customer service representative, where I handled a healthcare account in a fast-working environment that trained us vigorously on how to address customer needs and inquiries.
A 2-year-long experience as an account executive, on the other hand, taught me how to assist clients with the completion of mortgage applications, inspecting completed documents for accuracy and thoroughness. In addition, I handled a headhunter account where we set up appointments with our customers to have a phone interview or discussion with our executive recruiter. I was also able to communicate with the company's CEO about collaboration, networking, and potential growth within the company.
