Customer Support Specialist with 9 years of experience across Amazon, eBay, Netflix, and Poshmark — now building AI workflow automations that handle the repetitive support and operations work I spent a decade doing by hand.
I design and build automation systems using n8n, OpenAI, and Google Workspace: AI agents that qualify leads, book appointments, route tickets, and log data automatically — no manual work. I recently built and deployed a live AI booking agent and an AI lead-scoring system end-to-end (demos available).
What I bring: deep front-line support experience (so I know what customers and teams actually need), plus the technical skills to automate it — REST APIs, webhooks, JSON, error handling, and Google Sheets/Calendar/Gmail integrations. C2 English, fully remote-ready, and reliable on long-term engagements.
If you're looking for someone who understands both the customer side and the automation side, that's exactly where I work.
