A Customer Service Specialist with nearly a decade of
expertise in customer service, including face-to-face interactions, care,
phone/call handling, and email assistance. Possess a pleasant attitude,
knowledge of main customer service software, and conflict resolution skills. I
want to leverage my demonstrated talents to fill a customer service function in
a corporation.The following are the services I provide to busy solopreneurs and small businesses:
- Email management
- Customer Service (Connecting and liaising with Clients & Customers)
- Setting up appointments with clients
- Calendar management
- Social Media Management (Pinterest, Facebook, Twitter, G+, LinkedIn)
- Web Research (new leads, contact information, specific topics, pricing/quotation research etc.)
- Transcription of audio and video files to text
- Blog management (creating and scheduling new blog posts, update plugins, manage widgets etc.)
- File management (Dropbox, Google Drive)
-Salesforce
-EMR
-Claims and Benefits
-Prior Authorization
-Patient Scheduling
-Insurance Benefit Check
-Provider services
- and other administrative tasks not mentioned here.
Verified