Detail-oriented and proactive professional with over 7 years of experience in Quality Assurance, Back Office/Admin Support, Customer Service, and Sales. Skilled in call auditing, data entry, CRM management, attendance tracking, and process improvement, with a proven ability to maintain accuracy under pressure and enhance operational efficiency. Adept at managing digital records, supporting teams, and improving workflows across healthcare, BPO, and technology industries. Strong communication, organizational, and problem-solving skills, with a commitment to delivering high-quality results in remote and collaborative environments.
