I am a versatile remote professional with over 9 years of experience in Customer Service, Hospitality, Operations, Scheduling, Project Coordination, Executive Assistance, Community Management, and SaaS Support. Throughout my career, I have supported businesses across the Hospitality, Travel, Home Services, HVAC, Restoration, Real Estate, Property Management, Publishing, E-commerce, AI, Healthcare, and Digital Media industries.
I have extensive experience managing email and chat support, appointment scheduling, CRM administration, customer follow-ups, team coordination, documentation, escalations, quality assurance, and process improvement.
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