Hi! I'm Danilo Borinaga III, a customer service professional with over four years of experience in the BPO and travel support industry. I specialize in handling customer concerns through voice and chat, resolving complex issues, and delivering high-quality support. My experience includes working with global clients, processing service requests, and ensuring excellent customer satisfaction in fast-paced environments.
I am proficient in tools such as Salesforce, Sabre Red 360, Genesys Cloud, and Google Workspace, and I’m comfortable managing multiple systems while maintaining accuracy and efficiency. I’m a reliable, detail-oriented team player who is always open to learning new skills and contributing to business growth. If you're looking for someone who can provide professional customer support and dependable virtual assistance, I would be happy to help your team succeed.
