Skills:
•Customer Service. Experienced in managing customer support through voice, email, and live chat. Capable of handling three chat sessions simultaneously and responding to emails within 3 minutes.
•Data Entry Proficient in Data Entry using Google Sheets and CRM Systems.Efficient in managing large volumes of data with High accuracy.
•Virtual Assistant Skilled in managing emails and social media communications.Provides support for Digital marketing tasks and manages daily tasks for clients.
•Media and Information Management Experienced in organizing Digital files and resources.
•Proficient in Calendar Scheduling and appointment management.
•Administrative Support Proficient in Microsoft Office Suite (Word, Excel, PowerPoint general office tasks. Efficiently maintaining organized documentation and Supporting Office operations.
•Social Media & Marketing, Basic SEO understanding, Content Creation using Canva and CapCut Tools
•CRM Tools
Salesforce, Hubspot
•Project Management Tools
Trello, Notion, Todoist, Clickup
• Design Tools
Canva, Capcut
•Document & File Management Tools
Google Drive, OneDrive, Dropbox, Google Docs, Google Sheets, Microsoft Word, and Excel<8efe80624d780eba0c6493ec45140364>Email & Communication Tools
Gmail, Outlook, Slack, Zoom, Google Meet
•AI Tools
Chat GPT, OTTER AI, Grammarly