I am a Virtual Assistant with data analytics background.
I have a Bachelor's degree in Industrial Engineering and 4 years of experience in data analytics. I have a strong understanding of data mining and analysis techniques and have used these skills to generate valuable insights and proposals for improvement in my previous projects. I have also leveraged my technical knowledge to work with cross-functional teams to develop automated reports and dashboards that have helped our key stakeholders make sound data-driven decisions.
Currently, I work as a customer support and office analyst where I manage warranty claims through various channels such as email, phone, and chat.
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