As a former restaurant manager for 13 years, I've developed excellent operational, administrative, and a strong focus on customer service skills that smoothly translate into my role as a customer service representative. I am experienced at handling customer inquiries, resolving complaints, and ensuring positive experiences, with a professional and friendly approach. My background has taught me to handle high-pressure situations and provide solutions that build customer loyalty. I'm committed to delivering exceptional support and contributing to your team's success.