I am a Jack-Of-All-Trades with a total of 4+ years of experience as a professional, I bring a wealth of experience in crafting targeted campaigns, optimizing marketing funnels, and providing exceptional customer service. My diverse background spans digital marketing, social media management, claims processing, and customer support, enabling me to drive business growth and enhance customer experiences effectively.
Freelance Digital Marketing Manager (September 2023 - Present):Specializing in automated email and funnel optimization.Crafting personalized campaigns to maximize impact.Helping businesses grow with targeted marketing strategies.<8efe80624d780eba0c6493ec45140364>Email Support Specialist at TForce Freight (March 2022 - March 2023):Generated an average of $1,000 revenue per email.Provided a wide array of services including scheduling pickups, document verifications, billing services, quoting rates, and general customer service.Managed an average of 72 closed cases per day.
Social Media Manager at All Day Trendy (January 2021 - March 2023):Organized and created content for 2 Facebook pages, maximizing engagement and profits.Utilized Canva for graphic design, scheduled posts, and engaged with users.
Claims Representative at Fire Recovery USA (August 2021 - January 2022):Processed 58 claims daily for cost recovery services across multiple fire departments in 42 -----------pleted daily invoices averaging $26,000.
Customer Service Representative at ----------- (November 2020 - June 2021):Managed an average of 55 inbound calls daily.Handled tracking and managing customer orders, resolving unknown charges, managing subscriptions, and updating payment methods.Achieved an average customer survey score of 94%.
I am passionate about leveraging my skills to deliver measurable results and am always eager to take on new challenges that drive success for businesses. Let's connect and explore how I can help your business grow!
