Customer-focused professional with 4 years of Customer Service experience and 1.5 years in Medical Billing and Collections. Experienced in handling claim denials, AR follow-up, appeals, insurance verification, and payer communication to ensure timely reimbursements. Strong problem-solving, communication, and multitasking skills with a keen eye for detail. Passionate about delivering excellent service, resolving issues efficiently, and contributing to a high-performing team.