2 years in Customer Service(eBay, Airbnb)| 3 years in Sales Operations (BDA-promotional industry)
Account M-----------gement
Order M-----------gement
Project Tracking
Project Monitoring
Digital Proofing
Return/Refund/Rebill/Invoicing
Claim Support
Inbound/Outbound Calls
Vendor Communication
Client Communication
Process Improvement
Internal Team Collaboration
Maintaining internal records
Mentoring new hires
Business process improvement
Oracle EBS/NetSuite
Salesforce
FreshDesk
ShopifyWoo
Commerce
Product Listing
SKU creation
And other ad hoc tasks!
