Hi, I'm Donna! I help online platform owners, digital communities, and busy executives protect their brands and streamline their daily operations. With over 7 years of specialized corporate experience in Trust & Safety, policy enforcement, and executive administrative support, I bring a high level of technical aptitude and critical thinking to your business.
What I can do for you:
• Trust, Safety & Content Moderation: Expert at evaluating user profiles, text, audio, and multimedia content to enforce strict platform guidelines.
• Crisis & Escalation Management: Experienced in handling high-volume, complex, and urgent policy violations from high-profile accounts.
• Executive Administrative Support: Highly proficient in strategic calendar management, email screening, travel coordination, and document organization.
• Operations & Market Analysis: Capable of tracking trends, building digital records databases, and managing operational workflows.
As a Computer Science graduate, I pick up new software, CRM systems, and AI moderation tools instantly. I am reliable, detail-oriented, and ready to help secure your digital space or scale your administrative efficiency. Let's connect!