Hi, I'm Janelle!
Your go-to Virtual Assistant for Property Management, Hospitality Support, and E-Commerce Operations.
With over 9 years of combined experience in hospitality, e-commerce, and real estate, I bring versatility, professionalism, and attention to detail to every project I handle.
Hospitality & Hotel Experience
I worked as a Sales & Marketing Assistant for over 6 years at a hotel in the Philippines, managing travel trade accounts and working with Agoda, -----------, Expedia, and other OTAs. I handled reservations, updated listings, coordinated promotions, and ensured smooth guest communication skills that directly transfer to property and rental management.
Real Estate Virtual Assistant (3+ Years)
I specialize in short-term rental support using tools like Guesty, Hostfully, and Hostaway. I handle bookings, sync calendars, respond to guests, update listings, and help property owners keep things running smoothly across Airbnb, Vrbo, -----------, and more. I also have experience managing long-term rentals through Zillow and OpenRent.
Additional Skills
Data entry & admin support
Social media content creation
Basic video editing & graphic design (Canva, CapCut, etc.)
Customer support and inbox management
I'm reliable, quick to learn, and committed to exceeding expectations. I take pride in staying detail-oriented, meeting deadlines, and making sure clients don't have to worry about the small stuff because I've already taken care of it.
If you need someone professional, organized, and easy to work with?I?d love to support your business. Let's talk!
