I’ve been working remotely for about 4 years now, mostly supporting U.S. and international clients with admin and back office tasks. Healthcare has been my main industry. I handled prior authorizations and insurance verification at Everise, and appointment scheduling at Concentrix. I also did chat and email support for Expedia and Bath & Body Works.
I work well independently and I don’t need much hand holding once I understand the process. I’m familiar with Salesforce, Zendesk, Google Workspace and Microsoft Office and I usually figure out new tools pretty quickly.
Right now I’m looking for a non-voice remote role where I can actually grow with the client long term. Open to part-time or full-time depending on the setup.