I am a highly skilled Customer Service and Sales Representative with over 6 years of experience in the Telco industry, specializing in handling inbound/outbound calls, resolving customer concerns, upselling services, and delivering top-notch client satisfaction.
For the past 4 years, I have worked as a Cold Caller for US-based Solar and Real Estate company, where I focused on lead generation, appointment setting, and sales prospecting. I have successfully booked appointments with decision-makers, nurtured leads through strong rapport-building, and consistently hit performance targets in competitive markets.
Key Expertise :
Customer Service (Telco, Technical & Billing Support)
Outbound Sales & Upselling
Cold Calling (Solar & Real Estate – US Market)
Lead Generation & Appointment Setting
CRM Tools (Calltool, & Enzo)
Excellent English Communication (Neutral Accent)
Target-Driven, Professional, and Reliable
I am confident that my proven track record in customer service, sales, and cold calling makes me a valuable asset for businesses seeking a high-performing virtual professional who can deliver results.
Verified
