My commitment to continuous improvement and adaptability to evolving customer needs and industry trends sets me apart. I am a General Virtual Assistant, Customer Support, passionate about providing a great customer experience, Email Management, customer service support, and Social Media Management.
Skills:
Leadership, Management Skills, Graphic Design, HubSpot CRM, RingCentral VOIP, CANVA, COLD Calling, Google Suite, Slack, -----------, Click-up, Trello, PowerPoint, Excel, Kixie VOIP, Click-up, Sales. Administrative tasks, Organizational skills, and CRM Management.
I am skilled in the customer service field with a demonstrated history of working in the telecommunications industry for almost 7 years in a call center setting based in the US. Skilled in various CRM platforms in technical support, Escalation, Billing and payments, Sales, Email Support, Chat support, account management, & customer experience. I have a strong work ethic and driven to achieve goals. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. Moreover, I am adept.
Let me handle your time-consuming admin tasks so you can focus on your business core operation.
