I’m a detail-oriented and efficient professional with a strong track record in enhancing team performance, improving customer satisfaction, and streamlining operations. I began my career in Customer Service, promoted into Retention to focus on keeping customers, and then advanced to a Reports Specialist role, using data to improve team performance.
I then worked as a Subscriber Services Coordinator at a law firm’s business center, managing client relationships and delivering both technical and customer support. I managed and supported the full process of launching client e-learning programs.
I later joined a Supply Chain Operations Team, handling inventory, FBA shipments, and logistics coordination.
Most recently, I worked as a Shipping Coordinator for a vehicle transport company operating across Australia and New Zealand.
Throughout my career, I’ve gained diverse skill set focusing on efficiency. Whatever your company needs, I'm ready to bring my experience to the table and get things done.
SKILLS and TOOLS:
- Administrative Skills
- Supply Chain Management
- Logistics Coordination
- Shipping Coordination
- Export / Customs
- Vehicle Shipping
- Vehicle Transport
- E-commerce
- Amazon FBA
- Amazon Seller Central
- Warehouse Operations
- Client Relations Management
- Client Coordination
- Reporting
- Customer Support
- Customer Service
- Customer Retention
- Email Management
- Microsoft Suite
- Google Workspace
- Netsuite
- Slack
- Confluence
- Snowflake
- Jira
- Freshdesk
- Sharepoint
- Snowflake