I help healthcare practices run smoother behind the scenes.
With over 5 years of experience in healthcare support, insurance workflows, and CRM systems, I specialize in coordinating medical documentation, managing insurance follow-ups, building workflow trackers, and maintaining HIPAA-compliant processes in fast-paced environments.
My background includes:
• Prescription processing and insurance verification (Humana Pharmacy – Salesforce Health Cloud)
• Medical records coordination and structured medical chronologies
• Insurance workflow tracking, billing follow-ups, and documentation review
• CRM management (Salesforce Health Cloud, SmartAdvocate, Clio, Filevine, Trello, Notion)
• Operations dashboards and process improvement
I focus not only on completing tasks, but on building organized systems that reduce delays, improve communication, and ensure nothing falls through the cracks. I am detail-oriented, compliance-aware, and comfortable working with providers, insurance carriers, and cross-functional teams.
Open to roles in healthcare administration, practice operations, insurance coordination, and executive support within medical environments.
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