You are here because your business is experiencing:
• Disorganized sales processes and scattered customer data
• Manual tasks slowing down your team
• Leads slipping through the cracks
• CRM systems that are messy or underutilized
• Lack of visibility into sales performance and operations
• Too much time spent on repetitive admin work instead of growth
Here’s how I help:
Hi, I’m Shaira — an Operations Support Specialist focused on streamlining workflows, improving sales operations, and helping businesses run more efficiently.
I support growing teams by optimizing processes, managing CRMs, organizing data, and automating repetitive tasks so business owners and sales teams can focus on revenue-generating work.
I combine customer service experience, sales knowledge, and operational support skills to help businesses improve internal systems and create smoother client experiences.
What I can help with:
• CRM Management (HubSpot)
Pipeline management
Contact and lead organization
CRM cleanup and maintenance
Sales activity tracking
Workflow setup and automation
• Sales & Operations Support
Lead management and follow-up coordination
Sales process optimization
SOP and workflow documentation
Team coordination and admin support
Reporting and dashboard organization
• Workflow & Process Improvement
Automating repetitive tasks
Improving onboarding processes
Organizing internal systems
Data entry and database management
Research and lead generation
• Customer Support Operations
<8efe80624d780eba0c6493ec45140364>Email and inbox management
Ticket and inquiry handling
Customer communication support
Client onboarding assistance
Tools & Platforms:
• HubSpot CRM
• Google Workspace
• Microsoft Office
• Asana
• Slack
• Wix
• Canva
• Meta Business Suite
• CapCut
• Google Drive / Dropbox / OneDrive
• Sakari SMS
• GitHub
Why work with me?
• Detail-oriented and organized
• Strong communication and coordination skills
• Process-driven with a problem-solving mindset
• Fast learner and adaptable
• Reliable, collaborative, and goal-focused
If you need someone who can support your operations, improve workflows, and help your business scale more efficiently — let’s connect.
