Since 2018, I have been helping international businesses grow by delivering results across sales, lead generation, recruitment, customer support, and quality assurance—from the BPO industry to the virtual assistant space.
I am a results-driven and multi-skilled Virtual Assistant with experience as a High-Ticket Sales Closer, Real Estate ISA, SDR, Appointment Setter, Recruitment Coordinator, and BPO Quality Assurance Specialist.
If you're struggling with inconsistent lead flow, low conversion rates, missed follow-ups, time-consuming administrative tasks, hiring bottlenecks, or customer experience challenges, I can help.
Here's the value I bring to your business:
• Generate and qualify leads through cold calling, social media outreach, LinkedIn prospecting, and multi-channel outbound campaigns
• Conduct product demonstrations via Zoom, Microsoft Teams, and Google Meet to nurture leads, handle objections, build trust, and move prospects through the sales pipeline
• Increase appointment bookings and maintain organized sales pipelines to ensure no opportunities are missed
• Support real estate professionals with ISA services, lead generation, cold calling, appointment setting, and social media prospecting
• Streamline recruitment processes through candidate sourcing, screening, interview coordination, and talent pipeline management
• Deliver exceptional customer and technical support via phone, email, and chat, with hands-on experience supporting Comcast customers in a fast-paced BPO environment
• Improve team performance and customer satisfaction through quality assurance, call monitoring, coaching, and process improvement initiatives
• Manage CRM systems, reporting, and administrative tasks to keep your operations efficient and organized
Tools and Platforms:
• CRM & Sales Platforms: GoHighLevel, HubSpot, SalesMessage
• Dialers & VoIP Systems: RingCentral, Convoso, Five9, CallTools, BatchDialer, Avaya
• Recruitment & Sourcing: LinkedIn Recruiter, Indeed, ZipRecruiter, Glassdoor, SimplyHired, Applicant Tracking Systems (ATS)
• Communication & Collaboration: Zoom, Microsoft Teams, Google Meet, Slack, Google Chat, Flock, Lark, WhatsApp, Calendly
• Productivity & Project Management: Google Workspace (Google Sheets, Google Slides, Google Calendar), Trello, Asana, Notion
• Social Media & Prospecting: Facebook, Facebook Marketplace, Instagram, TikTok, LinkedIn
I am proactive, adaptable, and committed to helping businesses increase revenue, strengthen customer relationships, optimize workflows, and free up valuable time so business owners can focus on growth.
Whether you need support with sales, recruitment, customer experience, or operations, I bring a solutions-focused mindset and the versatility to integrate seamlessly into your team.
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