Mabuhay! I'm a results-driven Operations and Onboarding professional with 3+ years of experience in contingent workforce management MSP (Managed Service Provider) deliver, administrative, and compliance coordination- previously worked as Program Operations Lead for a US-based staffing company.
I specialize in managing high-volume workloads (20-50 requisitions monthly), led and mentored a team of 7, and consistently delivered fast, accurate results- including sub 1-hour email response time and 2-week turnaround on onboarding tasks. This reliability helped the company earn recognition as a preferred/top-rated supplier with one of our specialized client accounts.
What I bring:
*Administrative and operations support (scheduling, email management, data entry and tracking, and reporting)
*Requisition/workflow lifecycle management
*Compliance and documentation processing (I-9s, background checks, client requirements)
*Vendor Management System (VMS) and CRM-style platforms (JobDiva)
*MS Office (Excel, PowerPoint, PowerBI, Outlook) & Google Workspace (Docs, Sheets, Slides)
*Client communication, escalation handling, and problem-solving
*Team leadership, coaching, and cross-functional collaboration
*Process improvement using data-driven insights
I hold a Bachelor's degree in Psychology, which shaped how I communicate, manage people and stay calm and organized under pressure- skills I bring to every task, big or small.
I am reliable, fast-learning, and comfortable working independently in fast-paced, deadline-driven environments. Whether it's managing your inbox, coordinating schedules, handling data entry, or supporting day-to-day operations, I'm ready to help your business run smoother.
