Hi, I'm Cian from the Philippines. I have been helping businesses and organizations across the UK, US, and global markets manage their day-today operations with efficient administrative tasks, optimizing processes, organizing business systems, and providing reliable operational support. My expertise is in improving organization, maintaining accurate systems, and supporting process automation so businesses can reduce administrative workload, improve efficiency, and focus more on growth, strategy, and serving their customers.
What I can take off your plate:
General administrative support
CEO & Executive support
Opertaions support
Inbox management
Manage emails and schedule appointments
Calendar management
Lead generation
Prospect list building
Lead qualification
Maintain accurate records
Lead database management
Sales pipeline management
Cold calling and prospect nurturing
Sales appointment coordination
CRM pipeline management
Phone support (inbound calling / outbound calling)
Sales support
CRM management
Process automation (Make, Zapier)
CRM data entry (HubSpot, Zendesk, Airtable)
Database management
Report preparation & spreadsheet management
File organization and file management
Operations support
Process workflow optimization
Data entry & data validation
Market research & data analysis
Document preparation
Bookkeeping (QuickBooks)
Prepare invoices and follow-up payments
Billing support
Customer support (phone, email and live chat)
Customer issue tracking & documentation
Customer issue resolution support
Project management & project coordination
Proactively assist in process improvement
Process documentation and improving SOPs
Why business owners work with me:
Highly organized, detail-oriented, solution-driven, and self-motivated
Proactive - I don't just tick tasks. I review existing systems & processes and improve them
Proven hands-on experience in using CRMs and AI Automation tools
Strong experience organizing and analyzing data in spreadsheets
Fluent in English communication skills (spoken and written)
With reliable high-speed internet, quiet work space, and backup power
Tools I'm proficient at:
HubSpot, Zendesk, Airtable, Asana, Trello, Notion, Zapier, Make, GoHighLevel, ChatGPT, Claude, Google Workspace (Google Docs, Google Sheets, Forms, Google Calendar, Meet), Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft Outlook, OneDrive), Slack, Microsoft Teams, Zoom, DocuSign, Dropbox, Canva, CapCut, QuickBooks, JustCall, Dialpad
My availability:
I am available to support you full-time, part-time or 10-15 hours per week on a need-only basis. I am also flexible to work within US business hours (CST, EST, PST), including Australia, New Zealand, Canada, UK and EU time zones.
Let's work together this year.
You need an online assistant you can trust, has the right experience in supporting businesses and organizations with business operations, admin, B2B business development, sales and keeping your customers happy. That's me. Message me today and invite me for an interview.
Communication, Organization, English Speaking, English Proficiency, Administrative Management, Attention to Detail, Workflow, Transaction Coordinating
Verified
