Detail-oriented and reliable professional with nearly a decade of combined experience in customer relations and virtual operations support. With over 7 years as a Customer Relations Officer in the real estate industry, I have built a strong foundation in client communication, conflict resolution, and relationship management. Currently working as an Operations Support Virtual Assistant, I bring proven skills in administrative support, coordination, and process optimization. I am committed to delivering high-quality service, maintaining efficiency, and contributing to team success.I have a high level of communication skills, both verbal and written, in English. I am able to communicate in a clear, concise and organized manner for different people in different situations.I am knowledgeable in MS Office (Word, Powerpoint and Excel), Google Suites (Google Sheets, Docs and Slides), Canva, Asana.
