I worked and supported financial account (Capital One) on my first job and hospitality account (Airbnb) for my second.
During my years as a CS Rep for Airbnb, I went to an intensive training for Tier 3 Support Ambassador and provide support on all channels (Phone, Messaging and Email) for both Guests and Hosts.
Experience
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Certifications
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"My life has gotten so much better. It changed my life, and I know it can change yours"