I’m a results-driven Operations and Communications Professional with over 3 years of experience supporting U.S.-based clients in both healthcare and sales environments.
My background combines healthcare program management, patient coordination, compliance monitoring, and remote team supervision with hands-on experience in cold calling, telemarketing, and appointment setting. I’ve helped scale a U.S. healthcare program from 0 to nearly 700 active clients while maintaining performance metrics, workflow efficiency, and revenue consistency.
I’m comfortable working in KPI-driven roles where call volume, conversions, and quality standards matter. Whether engaging warm leads, conducting outbound calls, managing reports, or supervising a team, I bring structure, accountability, and a performance mindset to every role.
What I bring to the table:
• Clear and confident English communication
• Cold calling & appointment setting experience
• Healthcare operations & compliance knowledge
• KPI tracking & performance monitoring
• Team supervision & workflow optimization
• Strong work ethic and reliability in U.S. time zones
I’m adaptable, fast-learning, and driven by measurable results. If you need someone who can handle both operations and client-facing communication — I’m ready to contribute.
