Hi there,
I am a licensed Pharmacist with 5 years of clinical experience and a Healthcare Virtual Assistant with 6 years of experience supporting medical practices.
I combine clinical knowledge and administrative efficiency to help healthcare providers streamline operations, reduce delays, and deliver better patient care.
What I Do
I support healthcare teams by managing workflows, handling authorizations, and ensuring smooth patient coordination.
I focus on:
Efficient scheduling and coordination
Accurate documentation and EHR management
Fast and reliable insurance verification and prior authorizations
Clear and professional patient communication
What I Specialize In
Insurance Verification and Prior Authorization
Patient Scheduling and Coordination
EHR Management (eClinicalWorks / ECW)
Medical Administrative Support
Patient Communication and Follow-ups
Core Responsibilities
Authorization and Insurance
Verify insurance eligibility and benefits
Process and track prior authorizations across multiple payer platforms
Coordinate with insurance providers to avoid delays and denials
Patient Coordination
Schedule, confirm, and manage patient appointments
Handle inbound and outbound communication (calls, emails, messages)
Ensure smooth coordination between patients and healthcare providers
Documentation and EHR
Maintain accurate and updated patient records
Assist with referrals, lab results, and medical documentation
Ensure HIPAA compliance and confidentiality
Tools and Systems
EHR: eClinicalWorks (ECW)
Communication: RingCentral, Zoom, Microsoft Teams
Insurance Portals: CareFirst, Availity, UHC, Cohere, Evicore, Carelon
Productivity and Design: Google Workspace, Canva, Adobe
Why Work With Me
6 years of experience as a Healthcare Virtual Assistant
5 years of experience as a Pharmacist
Strong attention to detail and accuracy
Reliable, proactive, and organized
Deep understanding of healthcare workflows and compliance
I help healthcare providers stay efficient, organized, and focused on patient care.
Let’s Connect
If you’re looking for a dependable Healthcare Virtual Assistant with both clinical and administrative expertise, I would be happy to support your team.
PORTFOLIO: -----------
