5 years experience in a Logistics Industry with a strong background of shared service that centralizes and consolidates support functions Globally.
Here's a quick rundown of my recent job role:
-Manage and coordinates rollout and implementation of activities
-Work with Area Business Partners and Countries Process Managers to develop strategies.
-Review Country requests with Area Business Partners to ensure standard approved process is being applied.
-Close cooperation with Regional and Country Process teams regarding
-Improvement Projects relating to potential KNGS focused and guided activities.
-Maintaining the quality dashboard and monitoring the QA report in each task.
-Creating a process procedure and work flow for process improvement.
-Managing a process review project for process optimization
-Supporting all the process concern and queries in Air Logistics task.
-Collaborating with the system team for the system issue or setup-Work with the RPA robotics team for the automation project.
6 years experience in BPO industry with a proficient in accurately inputting, verifying, and updating data into various systems. Proven ability to meet tight deadlines, maintain high levels of accuracy, and adapt to changing priorities. Strong attention to detail and excellent organizational skills.
Experienced in using below tools:
Microsoft 365( Excel/Word/PowerPoint/Teams/Outlook/Loop/SharePoint), Zoom, Skype, Google Workspace, TMS (KNDesktop/SAP), Excel Dashboard, Process Mining (Celonis), Ticketing System (RT/Jira), Citrix, Adobe Suite (Photoshop/Premiere/Illustrator), AutoCAD, Canva, Facebook, Youtube and Instagram.
