Customer Service Skills
-Email Handling
-Chat support
-Product Knowledge
Amazon Skills
- FBA
- FBM
- Order Fulfillment
- CS ( Manage return/refund and replacement, managing feedbacks (a-z claims)
- Shipment/Tracking
- Inventory Management ( suppressed, Listing Enhancements, Price Errors )
- Updating Reports ( IPI, PPC Campaign, Daily Clicks, BSR, Reimbursement )
eBay Skills
- Manage Account health
- Order Fulfillment
- Customer Service ( Inquiries, Returns and Refunds, Sales )
- Shipment/Tracking
- Inventory Management
- Product Listing
<8efe80624d780eba0c6493ec45140364>Facebook Marketplace
- Product Listing
- Adding items
- Inventory Management
Brand Management
- Reviewing Amazon brands
- Finding Wholesale Suppliers
Tools
- Jungle Scout
- Keepa
- After shipped
- informed. co
- Helium 10
- Data Dive
- Zik Analytics
- Chatgpt
- Airtable
- Pitch
- ClickUp
-Tactical Arbitrage
- OAxray
- Ecom Solutions
- Zoho Inventory
- Asana
Communication<8efe80624d780eba0c6493ec45140364>Skype
Ryver
Google chat
Slack
