I am a licensed teacher, an experienced Web Content Moderator, Quality Assurance Analyst, and have a few years of experience in handling calls as a Customer Service Representative. I am detail-oriented and have a good understanding of how customer service works. I have an excellent command in the English language and is knowledgeable with computer technology. After being a BPO employee for 4 years, I d----------- to enter the digital freelancing industry as a Virtual Assistant where I experienced handling various tools, softwares, and dealt with different clients.
