Experienced Administrative and
Client Support Professional
-Collaborated with department managers to set budgets,
sales targets, and marketing strategies.
-Scheduled and coordinated meetings with potential
clients, particularly company decision-makers, using Microsoft Calendar
and Microsoft Teams.
-Developed and implemented sales and marketing
strategies focused on business growth and client engagement.
-Managed key accounts, conducted market research, and
assessed customer needs.
-Created and documented policies and procedures for the
Sales and Reservations departments.
-I've handled inbound and outbound inquiries via email and chat, making sure that you get quick and professional responses.
-Processed leads while adhering to SLA requirements,
conducting needs discovery, and performing KYC verification.
-Managed administrative tasks, including issuing
invoices, processing payments, and maintaining accurate records in CRM
systems.
-Compiled and sent customized commercial proposals and
maintained transaction records.
-Scheduled appointments and coordinated virtual
presentations using Microsoft Calendar, Microsoft Teams, and Zoom.
-Maintained and organized data using CRM platforms such
as Salesforce, HubSpot, PipeDrive, and AmoCRM.
-Proficient in Microsoft Office (Word, Excel,
PowerPoint, Access) and Google Workspace (Sheets, Docs, Drive, Jamboard).
-Strong written communication, interpersonal, and
organizational skills.
Verified
