Hi! I’m a reliable and detail-oriented Virtual Assistant with 9+ years of experience in customer service, healthcare support, and back-office operations. I’ve spent over 5 years working remotely, handling data management, claims processing, documentation, email management, and confidential records with high accuracy.
I previously worked with BPO healthcare and financial accounts where precision, compliance (HIPAA), and confidentiality were critical. I’m highly organized, tech-comfortable, and able to work independently with minimal supervision.
If you’re looking for a VA who is consistent, trustworthy, and easy to work with, I’d love to support your business.
What I can help you with:
• Administrative & back-office support
• Email and inbox management
• Data entry & document review
• Benefits, claims, and appeal processing related to healthcare insurance plans
• File organization & record keeping
• Customer support (email/chat/voice)
Technical & Tools
Microsoft Office Suite (Word, Excel, Outlook)
Google Workspace (Docs, Sheets, Gmail, Drive)
Calendar management and scheduling tools
CRM systems (Salesforce, Zendesk, or similar)
Verified