Operations Manager| STR, Logistics, Executive Assistant| eCommerce| Track and Trace Manager, Supply Chain Manager
OTA & STR Operations Manager | VACASA Owner Manager
Oversee 100+ short-term rental properties across Airbnb, VRBO, and VACASA, Streamline
Blend hospitality excellence with backend execution to deliver seamless guest experiences.
Specialties:
Multi-platform OTA management
Guest messaging, check-in support, troubleshooting
Inventory restocks, cleaning schedules, vendor coordination
Caption writing and visual storytelling
Systems integration: Hospitable, Google Workspace STR
Operations & Co-Hosting
Scale STR operations across platforms and teams. Build backend systems that support high-volume bookings, guest satisfaction, and accountability.
Specialties:
SOP creation, onboarding manuals, training frameworks
Multi-platform optimization and backend systems
Team alignment and daily check-ins
Guest experience and service recovery workflows
Executive Assistant to C-Level
Trusted EA with 13+ years supporting C-suite leaders across logistics, eCommerce, and STR. Turn strategy into execution through streamlined workflows and high-touch support.
Specialties:
Calendar, inbox, and travel coordination
Proposal writing and document polishing
Project tracking and team follow-through
Relationship management and executive support
Logistics & Supply Chain Manager
Versatile logistics leader with deep expertise in cross-border shipping, fragile goods, and eCommerce fulfillment.
Specialties:
LTL/FTL, 3PL air/sea freight
Inventory management and quality control
Pick, pack, ship workflows and 3PL coordination
Vendor relations and compliance tracking
Workflow design: Google Sheets, Excel, Airtable, Teams
Track & Trace + Fulfillment Manager
End-to-end oversight of domestic/international shipments. Balance speed, accuracy, and cost-efficiency while reducing friction across the lifecycle.
Specialties: Order tracking, vendor alignment High-volume eCommerce fulfillment
Packaging, delivery, and platform coordination
Social Media & Listing Strategy
Blend backend ops with branding.
Create content that connects and converts.
Specialties: Caption writing, photography, content batching
Social media strategy and analytics Canva, CapCut, Google Workspace, Slack
Account & Inside Sales Manager
Support sales pipelines with structured follow-through, client engagement, and performance tracking.
Specialties: Proposal development
CRM reporting and pipeline support
Client relationship management
Property Management & Product Listings
Ensure property readiness and guest satisfaction across 100+ STR units. Create high-converting listings with optimized visuals and storytelling.
Specialties:
Vendor coordination and turnover workflows
OTA systems and branded storytelling
Caption writing and platform formatting
Creative Systems & Technical Fluency
Comfortably shift between backend ops and branding strategy. Known for building tools from scratch and bringing clarity to chaos. Tools & Strengths STR & OTA Platforms: VACASA,Airbnb, VRBO, -----------, Hospitable, Pricelabs, Awning, Turno, Rabbu, Zillow
CRM & Communication: Monday, Zoho, Salesforce, Front, Slack, Mailsuite, WhatsApp, Zoom, connecteam,Teams
Automation & Scheduling: Zapier, Calendly, Connecteam
Creative & Content: Canva, CapCut, Wix, GoDaddy (site builder & domain), caption writing, photography
Security & Access: LastPass
eCommerce & Fulfillment: Amazon, eBay, Wayfair
Admin & Productivity: Google Workspace, Excel, Airtable, Teams, ChatGPT
Collaboration & HR: Beehive
Editing & Branding: Basic photo editing (cropping, lighting, layout)
