Service Maestro: Your Virtual Bookkeeper & Customer Care Ace

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With a diverse skill set in bookkeeping and customer service, I’m ready to help you stay on top of your finances and streamline your business operations.

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?Monitoring and categorizing company expenses to stay within budget
?Recording journal entries and reconciling bank statements with precision
?Identifying discrepancies in AR/AP and maintaining financial accuracy
?Ensuring seamless financial documentation for audits and reporting

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?Yardi Voyager - managing journal entries, monitoring AR/AP, performing reconciliations, and generating comprehensive reports.
?Excel for detailed tracking and reporting
?----------- for project management
?QuickBooks for recording and organizing client expenses
?Xero specialized in bank reconciliation, payroll processing, and handling BAS and GST reports.

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?Proficient in Zendesk, Vici, and Slack for managing client communications
?Assisting customers with inquiries, product details, and handling escalations
?Creating i----------- reports and stepping up in team leadership roles when needed

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?Assisted in team management and handled escalations in the absence of leadership
?Strong organizational skills, balancing both customer and financial tasks
?Proficient in Microsoft Teams for seamless cross-functional communication

Whether it's managing your books or delivering exceptional service, I’m here to provide the support you need. Let’s work together to keep your finances in perfect order and your business running smoothly!

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