-Spanish Language
- English Communication Skills - fluent both verbal and written
- Technical Skills - Expert in MS Office Tools, Google Sheets/Drive
- Experienced in Outbound and Inbound calls
- Experienced in ICM, Amazon Workspace, Five9
- Can handle prospects/customers professionally
- Expert in understanding customer's concern
- Expert in checking customer's billing issue
- Handled customers with online shopping technical issues
- Handled customers placing order over the phone
- Expert in USPS
- Multitasking Skills
- Fast Learner - willing to be trained for new tools to be used
- Can work under pressure
