With over two years of hands-on experience in customer service and logistics, I’ve developed a keen eye for detail and a proactive mindset that drive operational excellence. At UPS, I managed everything from scheduling pickups for various trailer types to providing accurate rate quotes and resolving tracking issues—always with a focus on streamlining processes and enhancing efficiency. My role involved not just handling billing and payment processing but also ensuring smooth coordination with dispatch and third-party carriers. At Valoroo, I took my skills to the next level by managing data integrity through meticulous system updates and error correction, while also optimizing email management and customer service. I’m dedicated to continuous improvement and thrive in fast-paced environments, always aiming to deliver exceptional results and contribute positively to the team.
