Experienced professional with 8 years in call center service, 2 years as a virtual assistant, 9 years in bookkeeping and admin support, and an MBA. Strong in communication, organization, data handling, and managing multiple tasks efficiently.

• With a Bachelor of Science in Accountancy and a Master's in Business Administration (MBA) Degree (Graduated May 2025)

• More than 8 years of call center experience in sales, customer service, and customer retention with US, UK, and Australian-based companies.

• Very trainable and quick to adapt to new working environments.

• Passionate about learning new things and continuously improving skills.

• Self-driven and results-oriented with a strong work ethic.

• Pleasant phone demeanor with excellent customer-oriented communication skills

• Efficient in multitasking and handling multiple responsibilities at once.

• 2 years of virtual assistant experience for a UK-based online travel campaign.

• 9 years of experience in bookkeeping and administrative functions.