Experienced healthcare support professional specializing in virtual front desk operations, revenue cycle management, and patient services. Proficient in EMR/EHR systems, insurance verification, and medical coding (ICD-10, HCPCS). Skilled in developing SOPs, streamlining workflows, and ensuring accuracy in scheduling and documentation. Recognized for strong leadership, critical thinking, and communication skills, with a proven track record of driving team performance and delivering exceptional patient support in both remote and clinical settings.
Verified