I’m a Service Desk Analyst for 4+ years with hands-on experience in ServiceNow, Jira, and Atlassian tools, supporting day-to-day IT operations. I’ve also built websites using HTML, CSS, JavaScript, and platforms like Shopify and WordPress. Recently, I’ve been using Python to automate repetitive tasks and save time. I’m actively learning and upskilling as I work toward more advanced technical roles.
