Hello there, I'm Jo Ann Mae from the Philippines. I've spent over 6 years providing personal assistance, administrative support, data entry & file management, lead generation, and customer service for businesses and professionals. I help keep operations running smoothly, clients happy, and teams organized. As an Executive Virtual Assistant, I focus on getting things done efficiently so business owners can cut down hours which they can spend more on family and focus on growth.
Here’s what I do to help businesses:
Personal assistance
Administrative support
Calendar management
Data entry& data validation
Appointment setting
Appointment scheduling
Maintain organized file system (OneDrive, Google Drive)
File management and document organization
Lead generation and client outreach
Lead qualification
Prospect nurturing and follow-up
Help manage and organize leads in the CRM
Work with agents to schedule appointments with qualified leads
Re-engage old or inactive leads through personalized emails, text messages
Regularly check on the status of leads in the pipeline and ensure follow-up tasks
Customer service (phone, email, SMS & chat)
Maintain accurate and up-to-date contact records for leads, vendors, and clients
Meeting coordination & client follow-ups
Support in planning and coordinating events
Help with data entry, lead tracking, and organizing paperwork
Workflow optimization using tools like Google Drive, Airtable, and Microsoft Office
Preparing reports, presentations, and spreadsheets
Light project management
Online English teaching
Prepare lesson plans, student assessments, classroom engagement
Social media management
Content planning & content creation
Design and schedule social media posts
Create, manage, and update standard operating procedures (SOPs)
Tools I'm proficient at:
Notion, Asana, Trello, GHL (GoHighLevel), Airtable, Microsoft Teams, Zoom, Loom, Google Chat, Whatsapp, Canva, CapCut, Adobe Photoshop, Meta Business Suite, ZocDoc, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, Outlook), OneDrive, ChatGPT, Open AI, Google Gemini
Why Work With Me?
Proven 6+ years experience handling remote and onsite work for businesses
Reliable, proactive, and results-driven
Affordable, value-packed support for growing businesses
Detail-oriented, highly organized in every task and proactive
Comfortable handling multiple tasks and deadlines in a fast-paced environment
Flexible availability to work various timezones -- USA, Canada, AU/NZ, and the UK
With reliable high-speed internet, working computer, quiet work space, and noise canceling headset
Invite me for an interview.
You need an online assistant you can trust, with experience handling customer accounts & inquiries, and someone who won't leave you hanging when things get too complicated -- that's me. Message me today and let's chat how I can best help you achieve your goals this year.
Lead Generation, English Speaking, Attention to Detail, Customer Relationship Management, Administrative Support, Office and Administration, Critical Thinking, Organization, Account Management, Project Management, Executive Assistance, Customer Support, Email Support, Customer Service, Microsoft Excel, Customer Support Management, Coordination, Virtual Assistant,
